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Our Story & Philosophy

JC's Pottery was created by two sisters who had a dream.  A dream to create unique handmade products made with love. Our Creations are made by hand without a wheel and without moulds.  We use Australian-made clay and work hard to make the best products for our customers.

Customer Care

Our customers are the most important people to us.  We value your feedback.  Everything we make in our studio is unique and not copied from another potter and similarities are coincidental.  when shipping we take the greatest care with packing as we do not want any breakages to occur.  All our products are unique and therefore when sold are hard to make a copy.  If you are wanting a product that has been sold please be aware that it will not be exactly similar.  Every item is made with love and care and we hope you enjoy product as much as we enjoyed making it for you.

Shipping Policy

As we value our customers all care will be taken when shipping our orders.  There is no refund policy for damages with shipping.

Returns & Exchange Policy

We have a no refund policy. As all our products are dispatched in perfect condition. We do prefer pickup or delivery in local area as most of our items are fragile.